Frequently Asked Questions

Our pricing is based on how many doors your team knocks on daily, not the number of users. This means you can have unlimited team members without worrying about per-user fees. You simply choose a plan that matches your door-knocking volume, and you're set! Plans scale based on your actual usage, so you're never paying for more than you need.

No, we do not charge by the number of users. Our pricing is solely determined by how many doors your team knocks on each day. Add as many team members as you need without additional costs.

Absolutely not! We take pride in transparent pricing. There are no startup fees, no hidden costs, and no surprise charges. With DoorKnockerPal, what you see is what you pay – just the monthly subscription based on your door volume.

If you find your team consistently exceeding your plan's door limit, we recommend upgrading to the next tier to avoid any service interruptions. However, occasional overages are handled with flexibility. Contact me for support if you anticipate a temporary increase in volume over 1000 doors.

Yes, you can upgrade or downgrade your plan at any time. Upgrades take effect immediately with prorated billing, while downgrades will apply at the start of your next billing cycle. There are no penalties for changing plans as your team's needs evolve.

All paid plans include core features like unlimited team members, territory management, door status tracking, custom statuses, task management, Google Maps integration, and basic analytics. Higher-volume plans include additional features like more images per visit and increased import/export capabilities.

Yes! We offer a Free Starter plan that includes basic features and allows you to track up to 10 door visits total. It's perfect for individuals or small teams just getting started with door-to-door sales, and requires no credit card to sign up.

DoorKnockerPal works on most modern devices. We offer a web app that runs on any browser and a dedicated iOS app. Android users can access our mobile-optimized web version. This allows your team to use their existing phones or tablets without purchasing special hardware.

DoorKnockerPal automatically logs which team member visited each door, along with timestamps and GPS coordinates. Managers can view real-time activity maps, filter by team member, date, or status, and generate reports to analyze performance by individual or team.

Yes! You can import existing data via CSV. Each plan includes a specific number of monthly imports. For larger data sets or special formatting requirements, contact me for assistance with custom imports.

Absolutely. For teams knocking on more than 1000 doors daily or requiring custom features, we offer tailored enterprise solutions. Contact our sales team to discuss your specific requirements, and we'll create a package that perfectly fits your operation.

Managers can create and assign territories to specific team members or teams using our map-based interface. You can draw custom boundaries, import territory maps, or use existing geographic divisions. Once assigned, team members will only see leads within their territories when they log in.

We accept all major credit cards (Visa, MasterCard, American Express). All payments are securely processed through Stripe, ensuring your payment information is always protected with industry-leading security standards.

We provide comprehensive onboarding resources including video tutorials, documentation, and a helpful support community. For additional assistance, you can contact me directly through the BigBearCommunity or schedule a personalized onboarding call for your team.