Frequently Asked Questions

Answered all frequently asked questions, Still confused? feel free to contact us.

Is it possible for me to modify my subscription at any time?

Certainly. You have the flexibility to upgrade or downgrade your plan at any time, regardless of whether you currently have an active paid subscription or are using the free plan.

Can I cancel my subscription at any time?

Yes, you can cancel your subscription at any time. If you cancel your subscription, you will continue to have access to your account until the end of your current billing period. You will not be charged for the next billing period.

Will my subscription automatically renew?

Yes, your subscription will automatically renew at the end of your current billing period. You will be charged for the next billing period within 24 hours prior to the end of your current billing period.

What are records?

Record refers to the information that you save in your account, such as bowel movements, images, and so on.